Shipping & Delivery Policy
Last updated: 21 September 2026
1. Where we deliver. We deliver to serviceable PIN codes across India. We do not ship outside India at present. If we cannot deliver to your PIN code, we will tell you and refund you in full.
2. Dispatch. We pack and dispatch orders within 2 working days of payment. Working days are Monday to Saturday, excluding public holidays.
3. Delivery time. After dispatch, delivery usually takes 3–5 working days within Maharashtra and 5–8 working days elsewhere in India. Your delivery deadline is 7 working days after payment within Maharashtra, and 10 working days after payment elsewhere.
4. Charges. Delivery is free on all orders. GST is shown in your order total before you pay.
5. Tracking. When your order ships, we send you a shipping confirmation with a tracking link where the courier provides one. You can also see its status on the My Orders page.
6. Late delivery. If your order has not arrived by its delivery deadline, contact us. If you no longer want it, we will cancel the order and refund you in full, unless the delay was caused by events beyond our control.
7. Damaged packages. If the outer package looks damaged or tampered with, photograph it before opening. Report any problem within 3 days of delivery as described in our Returns, Replacements & Refunds Policy.
8. Failed delivery. If a parcel comes back to us because the address was incomplete or nobody was available after the courier's attempts, we will contact you to arrange redelivery, or a refund as set out in section 1.7 of our Returns, Replacements & Refunds Policy.
9. Reports and consultations. Astrology reports are sent by email or WhatsApp within 2 working days of payment. Consultations take place at your booked time by phone or video call, as confirmed in your booking.
10. Contact. Email support@lokmatbhakti.com · Phone +91 82912 32354 · Lokmat Media Private Limited, Office No. 902 and 1001, 9th and 10th Floor, B Wing, G Block, INS Tower, Bandra Kurla Complex, Bandra East, Mumbai 400051.