Terms & Conditions

Terms and Conditions – lokmatbhakti.com

 

Last updated: 21 September 2026

 

This website, https://www.lokmatbhakti.com ("Website"), is owned and operated by Lokmat Media Private Limited, Office No. 902 and 1001, 9th and 10th Floor, B Wing, G Block, INS Tower, Bandra Kurla Complex, Bandra East, Mumbai 400051 (hereinafter referred to as "lokmatbhakti.com", "Platform", "we", "us", or "our").

 

Please read these Terms and Conditions carefully before using the Website. lokmatbhakti.com provides its services subject to the following terms and conditions. By using, visiting, or registering on the Website, you accept these conditions. If you do not agree, please refrain from using the Website. The Terms may be updated at any time without prior notice. Continued use constitutes acceptance of such changes.

 

1. Electronic Agreement

This Agreement is an electronic contract that establishes legally binding terms of your use of lokmatbhakti.com. By accessing or using the Website, you consent to receive communications electronically and agree to all terms, policies, and notices. All products and services listed constitute an invitation to offer. Your order constitutes an offer which may be accepted or rejected at the sole discretion of lokmatbhakti.com.

 

2. Privacy

Use of the Website is also governed by our Privacy Policy. Users are advised to review it carefully.

 

3. Eligibility

Services are available only to individuals who are 18 years or above and capable of entering into legally binding contracts under the Indian Contract Act, 1872. Persons below 18 years are prohibited from using or transacting on this Website.

 

4. Nature of Services & Disclaimer

lokmatbhakti.com provides Kundali, Numerology, Kundali Milan and Vastu services; astrology consultations ("Talk to Astro"); spiritual reports; and the sale of spiritual and astrological products (Rudraksha, bracelets, malas, gemstones, etc.). All services are belief-based, interpretative, and non-scientific. Results may vary from individual to individual. No guarantees of accuracy or outcomes are provided. These services are meant for guidance only and must not replace professional advice (medical, legal, financial).

 

5. Accuracy of Information

All content and services are provided on an "AS IS" basis. lokmatbhakti.com does not guarantee accuracy, completeness or reliability. Any reliance on the Website is at your own risk.

 

6. Delivery & Timeline

Delivery times are set out in our Shipping & Delivery Policy. If we miss them, you have the remedies in our Shipping & Delivery Policy and our Returns, Replacements & Refunds Policy. lokmatbhakti.com shall not be liable for delays caused by logistics, weather, or other conditions beyond its control.

 

7. Payments

Prices are subject to change without notice. Transactions are processed in INR. Payments are processed by Razorpay and can be made by UPI, debit or credit card, or net banking. Prices shown exclude GST, which is added and shown in your order total before you pay. Users must provide valid and authorized payment details. For a disputed transaction, please contact us first; you may also raise a chargeback with your bank or card issuer.

 

8. Products

Products may be limited, natural, or made-to-order, and variations in appearance may occur. Small natural variation is not a defect. A damaged or wrong item will be replaced or refunded under our Returns, Replacements & Refunds Policy. Products are spiritual and faith-based; no benefits or results are guaranteed, and lokmatbhakti.com is not responsible for expectations from such products.

 

8A. Returns, Cancellations and Refunds

Returns, cancellations and refunds are governed by our Returns, Replacements & Refunds Policy, which forms part of these Terms. Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.

 

9. Astrology & Consultation Disclaimer

All consultations and remedies are based on individual interpretation and are subjective in nature. lokmatbhakti.com does not guarantee predictions and does not ensure outcomes. Users must exercise independent judgment.

 

10. Accuracy of User Information

Users agree to provide accurate, complete and updated information. lokmatbhakti.com reserves the right to cancel orders or accounts if incorrect information is found, and will refund any amount paid in full.

 

11. Non-Commercial Use

The Website is for personal use only. Users shall not copy, reproduce, or distribute content, or use the Website commercially. Unauthorized use may lead to legal action.

 

12. Membership & Account

Accounts are personal and non-transferable. Users are responsible for maintaining confidentiality. Any misuse may result in suspension or termination.

 

13. Termination

lokmatbhakti.com reserves the right to suspend or terminate accounts, or deny access, without prior notice. If we suspend your account or stop a service you have paid for but not received, we will refund the unused amount.

 

14. Intellectual Property

All content on lokmatbhakti.com is owned by the Platform. Unauthorized use is strictly prohibited.

 

15. User Obligations

Users shall not post illegal, abusive, or harmful content, misuse the platform, or violate applicable laws. lokmatbhakti.com may remove such content at its discretion.

 

16. Prohibited Activities

Users are prohibited from hacking, scraping, or data mining; sending spam; or violating intellectual property rights.

 

17. Disclaimer & Limitation of Liability

YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. lokmatbhakti.com shall not be liable for direct or indirect damages; loss of profits, data, or opportunities; or decisions taken based on astrology. Maximum liability shall not exceed the amount paid by the user.

 

18. Modification of Services

lokmatbhakti.com may modify, suspend or discontinue services at any time without notice. If we stop a service you have paid for but not received, we will refund the unused amount.

 

19. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with the use of lokmatbhakti.com shall be subject to the exclusive jurisdiction of the competent courts at Chhatrapati Sambhajinagar (Aurangabad), Maharashtra.

 

20. Indemnity

You agree to indemnify lokmatbhakti.com against any claims arising from misuse of services or violation of these Terms.

 

21. Third-Party Dealings

lokmatbhakti.com is not responsible for third-party services, external links or advertisers.

 

22. Force Majeure

lokmatbhakti.com shall not be liable for delays due to natural disasters, government actions or technical failures.

 

23. Communication Consent

By using the Website, you consent to receive calls, SMS and emails, including promotional communication.

 

24. Complaints

For any complaint or grievance, email support@lokmatbhakti.com with "Grievance" in the subject line, or call +91 82912 32354. We acknowledge complaints within 48 hours and resolve them within one month.

 

Contact Information

Email: support@lokmatbhakti.com · Phone: +91 82912 32354